Well, Wardrobe Warriors, we're in the papers again!
Both the Wirral Globe and the Chester Standard have shared the news of our double win at the 2026 North Wales, Chester & Wirral Customer Experience Awards. Their coverage, headlined “Neston fashion boutique wins two customer experience awards”, puts our little independent boutique on Neston High Street in the spotlight — and we're feeling rather chuffed!
Our double win makes the headlines
On 23 October, Wardrobe at The Cross was named Best Retail Customer Experience and Best Overall Customer Experience. The awards were lovely enough on their own. Seeing the news picked up by two local publications makes the moment that bit more special.
It's particularly wonderful to see an independent Neston business recognised for something that matters so much to us: how people feel when they shop with us.
It's always been about more than clothes
We love finding beautiful, interesting things for you to wear. But the conversations, the honest advice, the laughs and the friendships matter just as much. Whether you're popping into the shop for a natter or messaging us for help with sizing, we want you to feel looked after.
And it's thanks to you, our fabulous customers, that we get to do what we love every day.
A big thank-you
Thank you to the Wirral Globe and the Chester Standard for sharing our news, to our wonderful team and, of course, to every Wardrobe Warrior who's supported us. We'll try not to let the fame go to our heads. No promises, though!
Read the Wirral Globe feature here.
Read the Chester Standard feature here.
And a lovely little postscript! News of our double win has travelled rather further than Neston, with our story picked up by 11 regional news websites across the UK, from Wales and Scotland to Yorkshire and beyond. It's quite something to see our little independent boutique making headlines further afield, but none of it would mean nearly as much without our wonderful Wardrobe Warriors. You're the reason we do what we do!
See where our story has appeared
Our awards have also been featured by La Vida Liverpool and across these regional news sites:
Lots of love,
Hil & Sue xx
